Customer satisfaction might not be as easy to monitor and assess as the subscriber base of a mobile network operator or the sales numbers of a specific smartphone brand or model, but is based on more than 27,000 interviews conducted between April 15, 2019 and March 20, 2020, unquestionably providing a reliable overview of how happy the American people are with their wireless carriers and handsets.While the mobile industry hasn't gone through any radical transformations over the last 12 months, there are a few important changes to highlight between the latest rankings and . ...